

The National Disability Insurance Scheme heralds a new approach to supporting people with disabilities to obtain the assistance they need to exercise their rights as citizens and to fully participate in social and economic life. Tailored assistance is provided through the NDIS to support people with permanent and significant disability, their families, and carers, building on early investment that results in better outcomes for individuals and the community.
Here at Secure Care Partners, we're committed to guiding you through this new system. Individualized support packages form the core of the NDIS for eligible individuals. It works toward independence and full inclusion in work, community, and daily life.
After the appointment, you will be able to:
- Understand the NDIS end
- Learn how to optimize your NDIS plan.
- Learn how Secure Care Partners can help achieve your goals.
- Find out about the support and services that you are entitled to
NDIS Resources The NDIS has got a range of resources, you can access which they have published on their website that may help you during the planning process. We have linked some below, which include:
Booklet One: Getting Started with the NDIS
Understanding about the NDIS
Deciding to apply for the NDIS
Accessing the NDIS
Booklet two: Planning
Understanding your current supports
Creating a plan for the NDIS to help you get what you want
Getting an approved NDIS plan
Booklet three: Using your NDIS plan Understanding what’s in your plan
Learning how to use your plan Choosing and managing supports and services Reviewing your plan and progress
Click here for Participant booklets
What is NDIS
The National Disability Insurance Scheme (NDIS) is a way of funding services and support for people with permanent and significant disability in Australia.The National Disability Insurance Agency (NDIA) is the independent agency responsible for implementing the NDIS.
Who is the NDIS for? Am I eligible?
If you have a disability that is likely to be permanent and significant you can receive funding from the NDIS. You must also be under 65 years old and live in Australia (and be a citizen or permanent resident). People who currently receive state-funded specialist disability support services will transition to the NDIS and will be contacted by the NDIA. Your existing supports will continue until you transition to the NDIS.
Who is the NDIS for? Am I eligible?
The NDIS funds reasonable and necessary supports to help you reach your goals and aspirations and take part in activities to increase your social and economic participation. Some of these supports can include:
- Accommodation/tenancy assistance, so you can obtain or retain appropriate accommodation
- Assistance with and supervision of daily life tasks, with a focus on developing your skills, so you can live as independently as possible
- The provision of transport, so you can participate in community, social, economic and daily life activities
- Support to help you get or keep a job
- Mobility equipment, vehicle and home modification, assistive technology, specialist assessments and aids and equipment, so you can participate in recreation and leisure activities and complete household tasks
- Behaviour and therapeutic support to help you gain skills and improve independence.
How is my funding managed?
There are four options:
- The NDIA can manage your funds and pay all invoices – this is known as Agency Management and you do not need to pay extra for this
- You can choose to manage your plan yourself (known as Self-Management) – you are responsible for requesting and paying invoices.
- You can choose a registered organisation to manage funds on your behalf, known as a registered plan management provider or financial intermediary – this will not affect the amount allocated in your plan for supports, but you DO need to request this in your NDIA planning appointment if you are interested in this option.
- Finally, you may choose a combination of the above three methods.
Service Agreements
Are you ready to receive services from Us? Great! Before you start receiving our services, you will need to have a Service Agreement. A Service Agreement is a legally binding contract between you and Vision and Care. This agreement outlines such things as the supports that we will provide, our responsibilities to you, and your responsibilities to us too. Ensure you read the agreement carefully and ask an advocate or us to explain anything you don’t understand before signing the contract. Remember, we’re here to help you live your best life, so if you have any questions, don’t hesitate to contact us.
Cancellation Policy
Our cancellation policy has been updated from 1 July 2022 to comply with National Disability Insurance Agency (NDIA) cancellation guidelines. A cancellation is short notice cancellation and will be charged at 100% of the agreed support price, if you:
fail to appear for a scheduled support within a reasonable time, or fail to be present at the agreed place (and within a reasonable time) when the provider is travelling to deliver the support; orgive less than seven (7) clear days’ notice for cancellation of a support.
For supports delivered in a group setting:
If you cancel your attendance (with less than 7 days’ notice) and we are unable to find another participant to attend the group session in your place, then we are entitled to charge you for the short notice cancellation at the previously agreed rate you would have charged if you had attended the group. All other participants in the group will also be charged as though all participants have attended the group.
In case you would like to cancel a service, then make sure that you contact or e-mail directly your relevant service area so the cancellation guidelines will be adhered too.
The NDIS Pricing Schedule
If you have any questions or queries please feel free to contact us or alternatively you can contact NDIS directly via details provided below.
NDIS Contact Info
- Email: enquiries@ndis.gov.au
- Phone: 1800 800 110
- Website: www.ndis.gov.au
An NDIS Planning Meeting is a collaborative session to tailor personalized support plans for individuals with disabilities, enhancing their quality of life.
NDIS management options include self-management, plan management, or agency management, offering varying levels of control and support for funding
After approval, access NDIS services by contacting your NDIS planner, using the NDIS portal, or working with service providers.